Still great advise, Hands, Face, Space
Please be aware of your surroundings and be considerate to others.
As the situation with Corona virus (Covid-19) continues, we still need to be thinking of ways to keep ourselves and our families safe.
Here at Elanele Beauty Center we're doing all we can to keep both Clients and staff as safe as possible,
All of us have been affected by the coronavirus (COVID-19) pandemic. With this in mind it is of great importance to us as a company that both clients and staff know what we have put in place to protect everyone on our return to being able to pamper you in our safe environment.
As a company our priority is to ensure that our staff are kept as safe as possible whilst offering you our clients all your pampering needs in our professional and Covid-19 safe environment.
The rules we have now implemented are in line with government guidelines for close contact services and they will be reviewed regularly to insure we are doing everything correctly and to the highest of standards.
We as a team have missed being able to offer you the treatments that we know you love, and Team Elanele are looking forward to seeing you again as soon as possible.
our priority as a team is to keep you as safe as possible, and prior to re-opening the salon we have implemented a number of changes which we would like to make you aware of. During the time the salon has been shut, we have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.
If any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that we have to cancel your appointment at short notice. we appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again as soon as is convenient to you and available appointments.
At the time of booking you will be asked several Corona Virus related questions for us to confirm your suitability for treatment.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 - please advise us as soon as possible and "DO NOT COME TO THE SALON FOR YOUR APPOINTMENT !"
Visiting the Salon
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving. Please attend your appointments alone as due to regulations we will not be able to have people waiting in salon. Unfortunately, if you are late for your appointment slot due to these circumstances, we may not be able to be as flexible as we used to be and we may not be able to accommodate your appointment.
Everyone entering the salon is required to wear a mask, you are most welcome to bring your own or we can supply you with one at a small cost. Your temperature will be taken before entering the salon and you will be required to sanitise hands at reception upon entering.
We ask you please on arrival for your appointment to wait at the front door and a member of the team will greet you.
When arriving at the salon for your appointment can we please ask for you not to bring outdoor coats and for your small items (keys/purse/phone) be kept with you and in a small bag at all times.
We are allowing extra time between appointments as we have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
The salon will also weekly or more often if required have deep cleaning with an Anti-bacterial fogging system.
We will have hand sanitiser available for you to use at all client treatment areas.
Please don't be surprised or upset as our staff will use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons and visors where appropriate.
We can confirm that the laundering of salon towels and uniforms is a priority and we can assure you that all salon laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area between each client.
We have carried out risk assessment's on all our treatments and we are confident that as of the 15/08/2020, following the Government lifting the ban on close contact treatments, that we can now offer our full portfolio of treatments safely. We will continue to follow the government guidance moving forward.
During your treatment
our staff understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start and following your treatment. Therapists will explain all procedures when they are with you in salon. If you have any questions please feel free to make us aware.
We will try our utmost to make your treatment as safe, comfortable and enjoyable as possible while we are dealing with this situation. Please If you have any concerns at any time about your treatments please let us know and we will do everything we can to address any problems you have.
After your treatment
In order to avoid handling of cash, we would prefer if you could pay for your treatment by card when possible. We will ask you to stay at the treatment area you are in and we will bring the card system to you and make any further appointments for you before you move.
Team Elanele Covid-19 Policy
When we arrive each day and enter the salon our temperature will be recorded daily.
The team will all be coming to and from work in non-salon clothes and changing at the beginning and end of the day.
Masks will be worn by the full Team and if you are aware of client or someone in their household that is vulnerable please let us know.
Visors will be worn at all times by the full team and disinfected after every client, gloves and aprons will also to be worn, they will be changed and disposed of correctly.
Nails must be kept short and tidy, hair must be worn appropriately so as not to touch clients or hang in our own faces.
As best as we can we will maintain social distancing from each other during our working day, but due to the size and nature of the salon we will ensure to wear our visor at all times.
We appreciate and understand that things will feel a little strange until we become used to our new way of working. We hope you will understand that we will be doing our best to keep things as smooth as possible.
All of these procedures have been implemented for your safety and that of our staff. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thank you for your understanding. If you would like to contact us with any queries please drop us a line to Lyn@Elanele.co.uk
Lyn & Team
© Elanele 2011: 10 Market Square - Stony Stratford - Bucks - MK11 1BE: 01908 566565: www.elanele.co.uk: PAH WEB DESIGN
Corona Virus COVID-19
Infection Prevention and Control
"Come and experience
total relaxation, book today"
Refer a friend and both of you are rewarded, just simply download and complete the form from the link below. What are you waiting for?
Refer your friend and once they have had their first treatment as a Thank You, we will send you a £5.00 voucher to spend on your next treatment or product purchase. Your friend will also receive a £5.00 reduction off their first treatment.
Coronavirus (Covid-19) Infection Prevention & Control Policy
• Book your appointments by phone: 01908566565
• Fill in the: “Covid Client Health Questionnaire” 24 Hours before attending any appointment
We will constantly monitor, review and update this information, and our Practices & Procedures as and when required. We want to continue to stay Safe!
Boris Johnson has said he plans to remove all remaining coronavirus restrictions in England a month early. "Providing the current encouraging trends in the data continue, it is my expectation that we will be able to end the last domestic restrictions, including the legal requirement to self-isolate if you test positive, a full month early," the Prime minister told Mp's. The current regulations were due to expire on 24 March 2022.
We just want to let our clients know, that as a team, we have decided to keep our Covid 19 systems, Practices and Procedures in place for the foreseeable future.
We shall continue to wear our masks due to the nature of our close contact treatments and would like to thank you all in advance for continuing to also wear yours in salon.
This will continue to keep everyone as safe as possible from viruses and keep the business flowing.
Thank you for your understanding, we will continue to monitor and revise this policy going forward and will keep our staff and clients updated as to any changes.
Important information regarding our company policy after Covid 19 restrictions are ended by the Government this month.